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Shopee
Warranty Information
Warranty information for products
Comprehensive warranty coverage for your peace of mind
Warranty Coverage
1. Compressor Warranty
5-10 years warranty on compressor depending on product model. Covers manufacturing defects and mechanical failures.
2. Parts Warranty
1-2 years warranty on parts. Covers replacement of defective parts due to manufacturing issues.
3. Cooling Coil Warranty
Extended warranty on cooling coils. Coverage period varies by product model.
4. Labor Warranty
Free labor for warranty repairs during the warranty period.
Warranty Period
Warranty period starts from the date of installation or delivery. Please keep your purchase receipt and warranty card.
Warranty Claims
To claim warranty, contact us with your order number and a description of the issue. Our service team will assist you.
Warranty Claim Process
Warranty Terms
Warranty covers manufacturing defects only. Normal wear and tear, damage from misuse, or unauthorized repairs are not covered. Installation must be performed by authorized technicians.
For warranty inquiries or claims, please contact our customer service team.